Because I will like you to be absolutely happy with your purchase I do offer some options to return your piece, so let's be fair.
• You can return a product ( only exchange or store credit ) up to 30 days of your purchase date. For exchanging a piece the shipping cost (both ways) will be on you unless is a something wrong and I have to fix the piece, shipping will be on me.
• In order to start the return process please e-mail me at: firstname.lastname@example.org (I'm on the road most of the times so this is the best way)
• Any product you are returning must be in the "same" condition you bought it in order to exchange.
• If you noticed any defect or damage (sorry I am not perfect so are my materials) or sometimes the mail system is not the best. Please contact me as soon as posible and we can arrange how to fix it.
•NOTE: Sometimes some women fall in love with the piece to the point the cord it wears out....I will be more than glad to change the cord or necklaces ends. Depending on type of fixing, we will discuss fee and shipping cost.
* Let's do the best for both parts. Thank you!
"Red Roses Necklace"
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